Email support
Tell us what you are connecting.
Include the device model, port size if known, and the plug on your headset or accessory.
Compatibility concierge
Send us the details.
Share the product, device and connection you are working with. The clearer the setup, the more useful our reply can be.
01
Product guidanceHelp identifying size, direction, pole count and pack options.
02Privacy-mindedPlease do not include payment details or Amazon order numbers.
We can help
Product selection
Connector direction, pack size, compatibility questions and locating a matching listing.
Amazon handles
Order support
Payment, delivery, cancellation, returns and refunds for completed marketplace orders.
Helpful detail: Include the Josi Minea product name or Amazon ASIN whenever possible.